Shipping Policy


GENERAL INFORMATION

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

House of Reneau offers the following shipping options, which may vary by item:
  • Standard Shipping: Standard shipping is typically the default checkout setting. Your item(s) are expected to be delivered within 3–5 (Domestic) and 5-7 (International) business days after the items have been shipped and picked up by the delivery carrier. Delivery dates may be extended when shipping volume is high. Shipping couriers maybe delayed due to COVID-19.
  • $90 or more Shipping: This incentive is available for all orders over $90 prior to sales tax, if applicable. The shipping cost is paid by the company. 

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